New Patients

Interested in becoming a new patient? Please click here to complete the patient inquiry form. Once reviewed by our team, we will contact you for scheduling.

NEW PATIENT INQUIRY

If you have any questions regarding your inquiry submission and scheduling, please call the office during our normal business hours of Monday through Friday, 8:30 a.m. – 5:00 p.m., at 541-688-0674.

Insurance     

River Road Medical Group is contracted with most major insurance companies and networks. Each individual contract and policy is different therefore, we recommend you check with your insurance carrier prior to your appointment and make sure our facility is considered in-network. If we are participating providers with your insurer, a discount may be deducted from our regular fee. As part of your contract with your insurance company we are legally required to collect all co-pays and / or deductibles from you at the time of service. We ask that you are prepared to pay your co-pay and /or deductibles at the time of each service. We conveniently accept the following methods of payments: Cash, Check, Visa, Mastercard, and Discover. Our fees have been developed using fee schedules published by the Centers for Medicare and Medicaid Services (CMS).

River Road Medical Group is currently at capacity for Medicare and Medicaid patients and is not currently accepting new patients eligible for these insurance plans who are not already established.

Cancellations

If you need to cancel or reschedule an appointment, please give us at least 24 hours’ notice. Failure to do so may result in a fee. We do understand situations may arise beyond your control however, this courtesy allows us to continue to operate efficiently and use the time reserved for you to see other patients in need.

Financial Policy Acknowledgement

As indicated in our financial policy, River Road Medical Group will request a $250.00 dollar deposit for new patients without proof of insurance or choose not to disclose their social security number.

Emergencies

If you need emergency medical assistance, please dial 9-1-1. Once established, if you are experiencing a non-life-threatening medical issue and need to contact the clinic after hours, call the office line at 541-688-0674 and our answering service will connect you to the on-call physician.

Prescriptions

Please contact your pharmacy for prescription refills. Allow 48-72 hours for refills to be processed. Our practice utilizes an automatic calling system that will call you once your prescription has been sent to the pharmacy.