**We are not currently accepting new patients at this time. Please check back with us in January 2025.**
You Can Now Text With Us! Send a message at 541-845-3137 and you will be connected with the appropriate team member.
With our highly trained providers and staff, River Road Medical Clinic works hard to provide comprehensive and preventative gynecological services for women of any age. Board-Certified, Dr. Patricia Buchanan works hard to provide easy, accessible healthcare for women throughout the Eugene area.
We provide:
We know you are busy and we are working hard to use technology to make healthcare easier. Take advantage of our online appointments, text reminders, internet portal, and Healow App to see your records, lab and test results, statements, or pay online. Message us to check on a prescription refill or follow-up with a quick question from a prior appointment. The Healow App also allows you to see immunization records.
Routine gynecology care provides comprehensive and preventative care for women through all stages of life. River Road Medical Group offers women healthcare services in Eugene, Springfield, and surrounding areas.
What conditions are treated in routine gynecology?
Interested in scheduling an appointment? Call your local medical clinic to begin your journey to health today. River Road Medical Group is your family's medical home.
Together, you and your healthcare provider will make treatment decisions about your health. We use a team-based approach, which means Medical Assistants, Nurses, Care Managers, and other healthcare professionals work with providers to maximize your health. To make good decisions, your team needs accurate information. It is important to bring all medications and over-the-counter treatments, including vitamins and herbal supplements to each visit. It can also be helpful to write down questions you would like discussed at your visit. In some cases, we may not be able to address each item on your list in a single visit, but you and your provider will be able to create a plan and schedule future visits, tests, or referrals.
For any additional questions, please feel free to give us a call during our normal operating hours at (541) 688-0674.
We are open 8:00 AM - 5:00 PM Monday-Friday.
We are located at 890 River Road, Eugene OR 97404
We accept most insurances. Currently, we are not in-network with Lifewise or Cigna. Trillium patients are assigned by Trillium. To request one of our providers, please call their office.
We are currently in-network with:
We also offer self-pay solutions for those without insurance.
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:
Yes. Self-pay patients must pay for their first visit in full at the time of visit. We offer a prompt payment discount of 20% and accept cash, checks, and all major credit cards.
Yes. We provide healthcare solutions for those from newborns to centenarians.
You may send us a message through the Patient Portal Website or the Healow App. You may also call our office at 541-688-0674 between 8 AM and 5 PM on Monday – Friday.
We ask that you contact your pharmacy directly to request prescription refills, even if your medication bottle indicates that there are no refills left. We have a nursing staff member assigned to address prescription refill requests we receive from pharmacies. If you are due for an appointment, we will contact you to let you know. Refill requests are addressed Monday through Friday 8:00 AM – Friday 5:00 PM only. There are no after-hours or weekend refills of prescription medication.
Once you have signed up for the Patient Portal or Healow App you will receive an email or text notifying you when your results are available to view. If you have not signed up for these services, you may receive your results by mail. You may also be called if there are special instructions or comments to be relayed to you from the provider.
You can access your lab test results from the Patient Portal. If you have not signed up for the Patient Portal you may receive your lab test results by mail.
Yes! We do offer same-day appointments.
You may call our office to schedule at 541-688-0674 or, if you are an established patient, you may schedule online through the Healow website or app.
We understand that sometimes you have to cancel an appointment at our office. If this happens, we require you to call our office no less than 4 hours in advance, preferably 24 hours in advance, so that we can open the appointment slot to other patients needing care. Three missed appointments will result in dismissal from River Road Medical Group. In addition, new patients that miss their first appointment may be dismissed as well.
Our lobby has limited seating meeting social distancing requirements. We require the temperatures of staff and patients checked upon entering the building. For an extra precaution, we have tents set up outside for patients to be seen who are experiencing symptoms or for those who do not wish to come inside.
We offer 24/7 physician on-call services but do not offer onsite emergency services. We do not take emergency walk-ins. If you are having a medical emergency we suggest to call 9-1-1 or visit your local emergency room.
When necessary, we provide interpreter services for languages other than English. If this is something that you may need for your appointment, we request that you let us know at the time of scheduling.
Serving Lane County, Eugene, Springfield, Veneta, Elmira, Crow, Lorane, Mapleton, Noti, Junction City, Westfir, Oakridge, Pleasant Hill, Cottage Grove, Creswell, Marcola, and surrounding areas for more than 60 years!
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